IT Service Desk Analyst

Skills employers ask for

• Microsoft 365 — 6% of postings
• Windows 10 — 4% of postings
• Active Directory — 3% of postings
• Microsoft Intune — 3% of postings
• IT Support — 3% of postings
• ITIL — 3% of postings
• ServiceNow — 2% of postings
• ITSM — 2% of postings
• Microsoft Entra ID — 2% of postings
• VPN — 2% of postings

Where the jobs are

• Texas — 16%
• Illinois — 15%
• Massachusetts — 15%
• California — 14%
• Washington — 14%
• New York — 14%
• Florida — 4%

Advertised pay

• Hourly pay: median $30/hr, middle half $26/hr to $33/hr (11 postings)

Remote, hybrid or onsite

Of 491 postings that state it: 33% remote, 30% hybrid, 36% onsite.

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